Step Away from the Desk: Embedded and Roving Reference Services

Scheduled Dates

September 25, 2019 2:00 pm - 4:00 pm CDT (Register Now)

Course Description

Times have changed -- librarians and library staff can no longer sit and wait at the reference desk for patrons and students to come to them, instead, they have to meet them where they are. In this course, you'll learn how librarians are employing embedded and roving reference models to meet their patrons and students online and outside the physical library building. We will explore various embedded and roving reference service models, discuss best practices for implementation, marketing strategies, and techniques to assess the effectiveness of the service.

Course Type: 
Topic Area: 
Target Audience: 
Reference/instruction librarians and staff.
Prerequisites

None

Learning Objectives
  • Identify the various models for embedded and roving reference services
  • Develop a plan to implement and market an embedded and roving reference service
  • Assess the effectiveness of the service
Homework Expectations
  • Students will participate in class discussion and complete individual assignments.
  • It is designed for individual participation; each individual must register.
  • It is designed for individual participation; each individual must register.
Session Information
Session Duration: 
This course consists of one 2-hour session.
Instructor
Fees
Amigos Member Early Bird Fee: 
$70
Amigos Member Fee: 
$95
Non-member Early Bird Fee: 
$130
Non-member Fee: 
$155