Stepping Away from the Desk: Embedded and Roving Reference Services

Scheduled Dates
Course Details
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Course Description

The reference desk, long the identifiable meeting point for staff and patrons, has given way to a "meet them where they are" model. However, new embedded and roving reference service models manifest in different ways and require careful planning, marketing, and assessment. With a review of different models and best practices, library staff can find success away from the desk.

Learning objectives for this session include
  • Identifying the various models for embedded and roving reference services
  • Developing a plan to implement and market an embedded and roving reference service
  • Assessing the effectiveness of the service
Session Information
Session Duration: 
This course consists of one 2-hour session.
Contact Hours: