In a service-minded profession like libraries, it is easy to fall into the habit of meeting a user's immediate need without thinking twice. But how often do librarians and library staff consider the entire experience of the user from start to finish? Is there a way to meet or improve the experience of users from the moment their interaction with the library begins?

NISO Plus 2024 Global/Online is a virtual event, happening around the world on September 17-18, 2024. Building on their track record of engagement and conversation, NISO is bringing the same quality of content to this year's event.

In a service-minded profession like libraries, it is easy to fall into the habit of meeting a user's immediate need without thinking twice. But how often do librarians and library staff consider the entire experience of the user from start to finish? Is there a way to meet or improve the experience of users from the moment their interaction with the library begins?

In a service-minded profession like libraries, it is easy to fall into the habit of meeting a user's immediate need without thinking twice. But how often do librarians and library staff consider the entire experience of the user from start to finish? Is there a way to meet or improve the experience of users from the moment their interaction with the library begins?

If you missed the May 15, 2024, online conference, "Creative Solutions in Cataloging, Acquisitions, and Resources Management", there's still a chance to view the sessions by registering for the recording.

Beginning with the opening keynote, "Empowering Libraries: Strategies for Talent Development, Collection Enhancement, and Community Engagement," from Roosevelt Weeks, Director of Libraries at Austin Public Library, the LexisNexis sponsored Amigos Member Conference 2024 will also include the Annual Member Business Meeting and several concurrent sessions on a variety of topics.

Beginning with the opening keynote "Empowering Libraries: Strategies for Talent Development, Collection Enhancement, and Community Engagement” from Roosevelt Weeks, Director of Libraries at Austin Public Library, the Amigos Member Conference 2024 will also include the Annual Member Business Meeting and several concurrent sessions on a variety of topics.