Reference and related courses
Academic reference interactions can be more than just question-and-answer exchanges—they can be powerful teaching moments. This session explores how librarians can use the ACRL Framework for Information Literacy to transform challenging reference encounters into opportunities for student learning.
There’s more to government information than just the Government Publishing Office (GPO) and the Federal Depository Library Program. With more and more government information easily available from government websites, students, the public, and information professionals can easily find valuable resources if they just know where to look. Learn to find bills and statutes from GovInfo.gov, filings from the Supreme Court, great vacation ideas from the National Park Service, and even more.
Social Services is often a hot topic in the LIS world. However, the conversation often centers around adult services which can be exclusionary or inaccessible for teens under 18. This presentation will highlight some unique challenges that teens face, provide examples of teen-specific social services that we found helpful (especially in an urban public library setting), and look into some larger theoretical questions and frameworks around social work and libraries.
The reference interview is a critical component of effective library service. Whether conducted in person, over the phone, or online, a well-executed reference interview helps ensure that library users receive the information they truly need. This session introduces the essential elements of the reference interview, including communication techniques, question clarification, and strategies for navigating challenging interactions.
Libraries often act as a resource hub for patrons looking to find a job, build their resumes, and even prepare for interviews. Discover new tools and brush up on tried-and-true strategies to help empower patrons on their journey to career success.