Reference Management: A New Approach

 Registration is closed for this event
Whether public, academic, school or special, every manager of a library reference department is well aware that a dominant force driving the libraries of today is change. This course focuses on the changing needs of reference management and will provide attendees with the tools to put together an information audit for your reference department or library, provide a blueprint for departmental strategic planning, and offer examples of methods to assess the effectiveness of your reference department's services.

Learning objectives for this session include:

  • Conducting an information audit
  • Creating a departmental strategic plan
  • Assessing the effectiveness of a reference department's services

Target Audience:
Librarians and paraprofessionals who oversee reference and information services.


Homework Expectations and Completion Requirements:

  • There will be both in class and at home assignments to be completed.
  • It is designed for individual participation; each individual must register.

Technical Requirements:
Visit BigBlueButton's detailed minimum requirements page.

Session Duration:
This course consists of two 2-hour sessions.

Instructor:  Jodie Borgerding -

Contact Hours: 4

June 8 - 10, 2022

10:00 am - 12:00 pm CDT

Online Classroom
United States

Phone: 800-843-8482

Amigos Member Individual Registration $165.00
Non-member Individual Registration $220.00