Reference Management: A New Approach

 Registration is closed for this event
Whether public, academic, school, or special, every manager of a library reference department is well aware that the most dominant force driving the libraries of today is change. This course focuses on the changing needs of reference management and will provide you with the tools to: put together an information audit for your reference department or library, provide a blueprint for departmental strategic planning, and offer examples of methods to assess the effectiveness of your reference department's services.

Learning Objectives:

  • Conduct an information audit
  • Create a departmental strategic plan
  • Assess the effectiveness of a reference department's services

Target Audience:
Librarians and paraprofessionals who oversee reference and information services.


Homework Expectations and Completion Requirements:

  • There will be both in class and at home assignments to be completed.
  • It is designed for individual participation; each individual must register.

Technical Requirements:
Visit BigBlueButton's detailed requirements page or BigBlueButton's Mobile FAQ's for more in-depth information.

Session Duration:
This course consists of two 2-hour sessions.

Instructor:  Jodie Borgerding -

Continuing Education Credit:
Contact Hours: 4

September 15 - 17, 2020

2:00 pm - 4:00 pm CDT

Online Classroom
United States

Phone: 800-843-8482

Amigos Member Individual Registration $165.00
Non-member Individual Registration $220.00