Step Away from the Desk: Embedded and Roving Reference Services

 Registration is closed for this event
Times have changed -- librarians and library staff can no longer sit and wait at the reference desk for patrons and students to come to them, instead, they have to meet them where they are. In this course, you'll learn how librarians are employing embedded and roving reference models to meet their patrons and students online and outside the physical library building. We will explore various embedded and roving reference service models, discuss best practices for implementation, marketing strategies, and techniques to assess the effectiveness of the service.

Learning Objectives:

  • Identify the various models for embedded and roving reference services
  • Develop a plan to implement and market an embedded and roving reference service
  • Assess the effectiveness of the service

Target Audience:
Reference/instruction librarians and staff


Homework Expectations and Completion Requirements:

  • Students will participate in class discussion and complete individual assignments.
  • It is designed for individual participation; each individual must register.
  • It is designed for individual participation; each individual must register.

Technical Requirements:
Visit Big Blue Button's minium requirements page.

Session Duration:
This course consists of one 2-hour session.

Instructor:  Jodie Borgerding -

Continuing Education Credit:
Contact Hours: 2

August 26, 2020

10:00 am - 12:00 pm CDT

Online Classroom
United States

Phone: 800-843-8482

Amigos Member Individual Registration $95.00
Non-member Individual Registration $155.00