Courses by Topic: Management & Leadership

To view the description, fees, and additional information for a course, click the course name below.

For a complete listing of currently scheduled courses, visit the Continuing Education Training Schedule.

If you have any questions about Amigos continuing education events, contact Amigos Training Support, 800-843-8482 (972-851-8000 in the Dallas area) or

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Course Title Type Topic(s) Status
Balancing and Embracing Change: Strategies for Preparing Staff in the Library Live-Online Management & Leadership
Customer Skills for Library Staff - Techniques that Yield Results Live-Online Management & Leadership
Dealing with Difficult Patrons Live-Online Management & Leadership Updated
Developing Community Support and Building Creative Partnerships Live-Online Management & Leadership
Don’t Just Stand There, Say Something! Networking and Communication Skills for Librarians Face-to-Face Management & Leadership
Getting Started with Grant Writing Live-Online Management & Leadership, Programming & Services
Getting the Most Out of Your Data Using Pivot Tables Live-Online Management & Leadership, Technology New
Introduction to Project Management Live-Online Management & Leadership
Know & Go: Building Strong Relationships with Your Teen Patrons Know & Go Management & Leadership, Marketing & Outreach New
Know & Go: Customer Service Basics for Any Librarian Know & Go User Experience, Management & Leadership
Know & Go: Essential Components of a Strategic Plan Know & Go Management & Leadership
Know & Go: Free(ish) Project Management Tools Know & Go Management & Leadership
Know & Go: Generation Z: Libraries and the Post-Millennial Generation Know & Go Programming & Services, Management & Leadership
Know & Go: Publishing Your First LIS Journal Article - Tips for the Beginner Know & Go Management & Leadership
Know & Go: The Data-Driven Library Know & Go Management & Leadership Updated
Know & Go: The Power of Presenting Know & Go Management & Leadership, Programming & Services
Know & Go: Tips for Hiring the Right Person Know & Go Management & Leadership
Know & Go: Transferable Skills and the Empowered Employee Know & Go Management & Leadership
Let It Go: Weeding Your Library's Collection Live-Online Collection Development, Management & Leadership
Library Management for Beginners: Everyday Negotiations Live-Online Management & Leadership
Library Management for Beginners: Managing from the Middle Live-Online Management & Leadership
Library Management for Beginners: Managing Personnel Live-Online Management & Leadership
Managing Reference Service in a Small Library Face-to-Face Reference, Management & Leadership
Negotiating 101: The Basic Toolkit for Librarians Live-Online Management & Leadership
Reference Management Live-Online Reference, Management & Leadership
The Indispensable Information Professional: Building Strong Customer Relationships Live-Online Management & Leadership
Understanding and Using Library Data Live-Online Management & Leadership
Using Trello for Project Management Live-Online Management & Leadership