Library employees often go the extra mile for patrons and colleagues, providing professional, courteous service in every interaction. Unfortunately, staff sometimes find themselves in situations where the interaction has crossed the line and they may not recognize that it has happened or know what to do when it does. Learn how to identify when an interaction is no longer within the acceptable code of conduct, ideas of how to handle the habitual issue, and explore safety procedures and protocols that can be enacted to keep everyone safe.
Scheduled Dates
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September 29, 2025, 1:30pm -
2:30pm CDT
Registration closes
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Register |
Instructor
Christina Pryor is the Continuing Education Services Manager at Amigos. She has over 15 years of experience spanning across academic, health sciences, public, and specialized libraries. Most recently she served as the Associate University Librarian for the Specialized Libraries and the Director of the Health Sciences Library at the University of Missouri University Libraries. Her professional interests encompass library management and administration especially in the areas of personnel recruitment and retention as well as strategic planning. In her personal life, Chris enjoys spending time with her family, running, spending time outdoors, and playing the piano.