Effective communication is often what sets great leaders apart. Through listening, questioning, and refining, managers can assertively provide direction and effective feedback to staff.
Effective communication can create the difference between a good workplace and a great one. Learn about the importance of non-verbal communication, active listening techniques, how to influence others, and how to have difficult conversations with your staff and coworkers. Participants will gain practical insights on fostering a positive work culture and improving team dynamics.
Scheduled Dates
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October 7, 2026, 1:00pm – 3:00pm
Registration closes Oct 5, 2026 8:30am CT |
Register |
- Understand the benefits and challenges of effective workplace communication
- Develop effective listening, questioning, and feedback skills
Instructor(s)
Kyla Hunt is the Library Services Trainer and Missouri Libraries 2 Go (MOLIB2GO) Coordinator at Amigos Library Services. Her career has featured experiences in a variety of government, nonprofit, and library institutions, including the Cedar Park Public Library, the Texas State Library and Archives Commission, and TechSoup Global. She is interested in all aspects of the library field, having worked in youth services, reference librarianship, technical services, and library instruction. Her book, Library Programs and Services for New Adults, was published in 2017. Outside of libraries, Kyla likes to crochet, spend time with her family and cats, and bake pumpkin cake.