Effective communication is often what sets great leaders apart. Through listening, questioning, and refining, managers can assertively provide direction and effective feedback to staff. Learn about the importance of non-verbal communication, active listening techniques, how to influence others, and having difficult conversations with your staff.
Effective communication can create the difference between a good workplace and a great one. Learn about the importance of non-verbal communication, active listening techniques, how to influence others, and how to have difficult conversations with your staff and coworkers. Participants will gain practical insights on fostering a positive work culture and improving team dynamics.
- Understand the benefits and challenges of effective workplace communication
- Develop effective listening, questioning, and feedback skills
Instructor(s)
Christina Pryor is the Continuing Education Services Manager at Amigos. She has over 15 years of experience spanning across academic, health sciences, public, and specialized libraries. Most recently she served as the Associate University Librarian for the Specialized Libraries and the Director of the Health Sciences Library at the University of Missouri University Libraries. Her professional interests encompass library management and administration especially in the areas of personnel recruitment and retention as well as strategic planning. In her personal life, Chris enjoys spending time with her family, running, spending time outdoors, and playing the piano.