Chat and Online Reference Services

As libraries are moving services online, there is a renewed emphasis on chat and online reference services. How is chat reference different from traditional in-person reference? Join us for this brand new course to learn some of the answer. We will learn how to provide effective chat reference services, conduct a thorough online reference interview and explore tools and apps for the virtual reference desk.

Register Now - January 13, 2021 2:00 pm - 4:00 pm CST
Early bird ends 12/22