Do you have what it takes to provide effective reference?
Information seekers interact daily with library staff to meet their information needs. Our course, Core Reference Skills, helps reference staff identify the necessary skill sets needed for any reference interaction whether face-to-face, virtual, or via phone. Additionally, attendees will recognize common barriers to productive reference interactions, develop techniques to overcome barriers, and how to locate basic reference sources.
Register Now – Tuesday, May 1 – Thursday, May 3, 2:00 p.m. – 4:00 p.m. CDT