Streamlining Library Workflows and Processes

A well-run library depends on established processes and workflows to get work done. But this can also raise the risk of doing things "because that's how it's always been done." Identify and eliminate redundant and time-consuming tasks, automate repetitive processes, and prioritize essential activities using workflow analyses, process mapping, task prioritization, and automation tools. Form a plan for the continuous evaluation of processes and workflows resulting in improved service quality and enhanced user satisfaction.