Marketing & Outreach topic of courses

Know & Go: Understanding Creative Commons Licensing

Creative Commons licenses offer an easy and effective way to identify images, music, and other content for use and reuse. This overview of Creative Commons will explain the copyright implications of CC-licensed materials and how they relate to public domain and fair use. During this one-hour session, participants will learn how Creative Commons licensing continues to evolve, how to find Creative Commons-licensed materials, and apply Creative Commons licenses to their own work.

Toward Trans-Inclusive Librarianship

All libraries can provide a trans-inclusive respite for transgender community members and their own staff. Move toward a trans-inclusive environment for patrons and staff by learning to create and maintain safe and welcoming spaces, collections, and programs. Develop a feeling for helpful inclusive language and gain confidence with practical tips that can be applied to sometimes difficult real-world scenarios.

Excellence in Library Services to Older Adults

The older adult population is a diverse and fast-growing population in the United States, with a range of interests and levels of engagement. Older adults are often a driving force behind support and participation with the public library and library staff can design programs and services with older adults in mind. Discover what older adults want from their local library. Explore programs and resources for older adults. And consider the possible challenges inherent in serving older adults.

Soft Skills for Library Staff

Soft skills such as active listening, emotional intelligence, and adaptability form a critical foundation for successful library work, shaping how library staff communicate, collaborate, and respond to the needs of both patrons and colleagues. Emphasis is placed on recognizing key soft skills, understanding their impact across an organization, and exploring practical methods for assessing strengths and identifying opportunities for growth. Strategies are also highlighted for integrating soft skill development into everyday practice.

Creating a Library Marketing Plan

If your library struggles to get the right messages to the right people and show those people how valuable the library is to help them solve their problems, a solid marketing plan can make all the difference. By performing an analysis of the environment in your library and service area (also known as a SWOT analysis), and selecting the right channels for your messages, you'll define your target audience, understand what that audience wants and needs, and develop a messaging strategy that resonates with them.