Serving the Neurodiverse Library User

Neurodiversity recognizes that people experience and interact with the world in many ways. While there are many dimensions to neurodiversity, it is often used in the context of the autism spectrum as well as other neurological or developmental conditions. By developing a better understanding of neurodiversity, library staff can create more inclusive library environments through interactions, spaces, services, and programs that welcome and respect neurodiverse patrons. Discover innovative design and service approaches that accommodate a wide range of needs, making your library a more inclusive and accessible resource for your community.

Scheduled Dates

September 17, 2025, 1:00pm - 3:00pm CDT
Registration closes .
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Learning objectives for this session may include:
  • Developing a better understanding of neurodiversity, its various dimensions, and the unique needs of neurodiverse patrons.
  • Improving interaction and communication with neurodiverse patrons, ensuring they feel valued and supported.
  • Employing effective strategies for addressing challenging patron behaviors that may arise due to neurodiversity.
  • Designing more accessible and inclusive library spaces and programming for patrons with differing needs.
Session Duration
This course consists of two 2-hour sessions.
Contact Hours
4

Instructor

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Dawn Behrend portrait

Dawn Behrend is the Dean of University Libraries at Lenoir-Rhyne University and a second-career librarian who transitioned into academic librarianship following a long and successful career in mental health. She holds a bachelor’s degree in psychology, a master’s degree in clinical psychology, a Master of Business Administration, and a Master of Library Science. For over 20 years, she has practiced as a Licensed Psychological Associate in North Carolina, bringing a rich clinical background to her work in libraries. This expertise informs her leadership style, instruction, and advocacy, grounded in a deep understanding of human behavior, wellness, and inclusivity.

As a speaker, trainer, and educator, Dawn provides workshops, courses, and invited talks on mental health and neurodiversity in libraries, as well as self-care for librarians and library leaders. Her interdisciplinary expertise allows her to connect meaningfully with audiences and offer practical, empathetic strategies for supporting both patrons and staff. She currently serves as President of the North Carolina Library Association and is actively involved in the Association of College and Research Libraries, contributing to multiple committees and initiatives. Dawn’s work continues to elevate the profession by championing equity, wellness, and thoughtful, inclusive leadership.