Using plain language can improve accessibility for users of all literacy levels and remove barriers to understanding. This session covers plain language basics, how to get others on board, and how to create sustainable habits that work for your library. Learn to write easy-to-read messaging for library communications of all kinds, both internally and externally.

In a political climate where terms like diversity, equity, and inclusion face increasing challenges, many institutions have pivoted to new terms like belonging, community engagement, or student development. Join library leaders for a discussion about their approaches to this politicized space and how they are finding paths to fulfilling their organization’s commitments to reflecting and welcoming the communities they serve.

Writing effective alternative (alt) text is a key component of creating accessible documents and websites. For beginners or those with limited experience, knowing exactly what to write can be difficult. Explore best practices for writing alt text for different types of images, both information and decorative, and learn some common mistakes to avoid. Active participation in hands-on practice examples will be strongly encouraged.

Interested in offering bilingual programs for adult learners but unsure of where to start? This session will share program ideas that are welcoming, enjoyable, and bring adult learners together, making the work less intimidating for staff. With a focus on learning a new language, healthy aging, citizenship , and earning a high school equivalency certificate, these programs address different interest and are applicable across a range of library types and sizes.