The National Alliance of Mental Illness estimates that one in five children, teens, and adults suffer from a mental illness. With libraries functioning as a hub of the communities they support, library professionals must be prepared to serve patrons struggling with mental health needs.

Websites are accessible when all visitors — regardless of abilities or impairments — can access the presented information. The broad term web accessibility refers to a series of international standards that define website usability. Understand the fundamentals of web accessibility and the regulations, laws, and standards surrounding accessibility design. Utilize tools and technologies for better design and best practices for content development.

A primary goal for librarians is to connect people with the information that they need. While librarians play a very large part in this process, we must not forget the role of library spaces. Libraries should be attractive, yes, but above all, they should be usable and accessible to all patrons. Develop the fundamentals for conducting a usability and accessibility audit for library spaces that will yield solutions for improving library layout, signage, and services, thus optimizing its usage.

Providing equitable access for all patrons is the aspirational mission of libraries - but it can be intimidating for those unfamiliar with accessibility. Understanding the fundamentals of accessibility can help shift how we think about design, equity, and creating community. Learn how minor changes to any library environment can make a major difference to users. Understand accessibility basics and leave with actionable steps to improve the experience of patrons and library staff.