Know & Go: Performance Improvement Plans

No one wants workplace conflicts or performance issues, but a big part of a manager's job is addressing personnel issues when they arise. Administering effective performance improvement plans can make a difference in the likelihood of repeated mistakes, maintaining staff morale, and improving overall performance. This session highlights both written and verbal communication techniques, follow-up plans, and establishing accountability.

Know & Go: Cemetery Searching for Genealogical and Local History Research

Cemetery searching may initially sound morbid, but the results can breathe new life into your local history and genealogy work. Cemetery records and headstones contain a wealth of information about ancestors and a location's most prominent citizens. Dig into the types of information found when researching cemeteries, how to locate burial records, and best practices for cemetery research.

Know & Go: Documenting Library Work: Lessons We Can Learn from Technical Writers

While most know that documentation is crucial to the continuity and sustainability of processes in library work, it is still an easy thing to write off as too hard. Lessons from the field of technical writing can help prioritize these important tasks. Identify how to incorporate key tips from technical writers to make documentation creation more efficient and useful.

Know & Go: How to Catalog Zines

Zines, or noncommercial magazines, are increasingly collected by libraries as primary source documents relating to particular communities. Because of variuus factors such as frequent title changes, inconsistent publishing schedules, and pseudonomous creators, zines can be particularly challenging to properly catalog. This session will cover many common challenges relating to cataloging zines and offer solutions to these problems.

Know & Go: Census Records for Genealogy

Every beginning genealogist knows that Federal Census records are a great place to start searching for our ancestral history. However, we can learn more from records than just the places, dates, and names listed. Knowing the history and historical importance of data collected by census records is a necessary tool in every genealogist's kit. Gleaning information not indexed in a database can lead to major breakthroughs in your research. Learn how to sift through and interpret enumerator’s abbreviations as well as your ancestor's historical data.