Introduction to OpenRefine

OpenRefine, formerly known as Google Refine, is a powerful open-source tool for working with messy data. As the amount of data grows, so do the errors and inconsistencies, leading to more time required to manually correct these issues. This course will introduce and review OpenRefine, the software which allows users to quickly view, identify inconsistencies in, and enhance a variety of data.

Electronic Resource Management 3: Assessment and Preservation

Electronic resources make up a large portion of today's library collections, and electronic resources management (ERM) is an important skillset for library staff members to have. These resources often make up a large portion of libraries' acquisitions budgets, and therefore, assessment of their usage is important. It can also be important to preserve access to these resources for long-term use. In this course, participants will learn strategies for assessment and preservation of electronic resources. 

Electronic Resource Management 2: Maintenance and Troubleshooting

Unlike print resources, electronic resources require ongoing maintenance and troubleshooting to make sure library users can access them. Learn about the maintenance procedures necessary to ensure continuous access to electronic resources. Discover common access issues and how to troubleshoot them. 

* This course is eligible for micro-credentialing (optional) - What is micro-credentialing?

Electronic Resource Management 1: Acquisition and Implementation

Electronic resources make up a large portion of today's library collections – and electronic resources management (ERM) is an important skill set for a growing number of library staff. The first step in the ERM lifecycle is the acquisition and implementation of new content. Learn about the various modes of access to electronic resources and the necessary steps to make these resources available to library patrons. 

Documenting Your Library's Work

Are you in charge of creating documentation for the processes at your library? Do you feel overwhelmed by this task, or like you don't know where to start? This class will break down documentation creation into manageable chunks using the five-step technical writing process. Participants will learn how to plan, structure, write, review, and publish their documentation. This course includes many opportunities for hands-on practice with the creation of documentation.

Conducting Effective Community Needs Assessment 101

Libraries of all sizes must be prepared to deliver services that reflect the changing needs of communities. They maintain critical relevancy by conducting regular and effective community needs assessments. Review examples of frameworks and tools needed to begin a new community needs assessment. Form an actionable plan to align with the library’s mission and vision and secure the library’s role as a vital organization in the community.

Excellence in Library Services to Older Adults

The older adult population is a diverse and fast-growing population in the United States, with a range of interests and levels of engagement. Older adults are often a driving force behind support and participation with the public library and library staff can design programs and services with older adults in mind. Discover what older adults want from their local library. Explore programs and resources for older adults. And consider the possible challenges inherent in serving older adults.
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