November 16-19, 2020 2:00 pm - 4:00 pm CST (Register Now)
Available On Request
This course will introduce you the key concepts and tools necessary in reference and information services. You will study and discuss approaches to reference and information services; become knowledgeable about the application of core reference principles and information technologies as they relate to daily activities of library and information providers; and explore and analyze real-world reference issues as they pertain to resource selection, user privacy and confidentiality. The course is also designed to encourage you to update your reference source materials and to provide you with opportunities to interact with and learn from colleagues from a variety of libraries across the country.
This course will be presented in four modules:
This class is approved for the ALA Library Support Staff Certification Program.
Through in-class and homework discussions and activities, by the end of the course students will
Demonstrate knowledge by:
Demonstrate skills by:
The course will be a combination of lectures, reading, written assignments, exercises, and presentations. Students will be expected to complete at least one assignment or project related to each objective and participate in in-class discussions and exercises.
Amigos Library Services 4901 LBJ Freeway
Dallas, TX 75244-6179 972-851-8000 800-843-8482 972-991-6061 (fax)firstname.lastname@example.org
St. Louis Office 1190 Meramec Station Road
Ballwin, MO 63021-6902 636-529-1396 (fax)
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