Register today to explore ways libraries can improve the overall experience of their virtual or physical space at Examining the Library User Experience. Amy Martin, long-time advocate for human centered design and digital empowerment in libraries and government, will present the opening keynote. Following the keynote, attendees have choices of sessions on UX testing, UX surveying, design thinking, and more.
In a service-minded profession like libraries, it is easy to fall into the habit of meeting a user's immediate need without thinking twice. But how often do librarians and library staff consider the entire experience of the user from start to finish? Is there a way to meet or improve the experience of users from the moment their interaction with the library begins?
NISO Plus 2024 Global/Online is a virtual event, happening around the world on September 17-18, 2024. Building on their track record of engagement and conversation, NISO is bringing the same quality of content to this year's event.
In a service-minded profession like libraries, it is easy to fall into the habit of meeting a user's immediate need without thinking twice. But how often do librarians and library staff consider the entire experience of the user from start to finish? Is there a way to meet or improve the experience of users from the moment their interaction with the library begins?