Education & Events

In a service-minded profession like libraries, it is easy to fall into the habit of meeting a user's immediate need without thinking twice. But how often do librarians and library staff consider the entire experience of the user from start to finish? Is there a way to meet or improve the experience of users from the moment their interaction with the library begins?

Libraries use surveys frequently as they are an essential way to collect data about library services, programming, and community needs. But many libraries struggle to fully realize their surveys’ potential to collect high quality data.

NISO Plus 2024 Global/Online is a virtual event, happening around the world on September 17-18, 2024. Building on their track record of engagement and conversation, NISO is bringing the same quality of content to this year's event.

The library has its idea for a project or service – and even has a funder in mind. But the writing, tracking, and aligning (to the funder’s priorities) can be daunting tasks. Get started on the right path with guidance for designing the plan with successful management built in from the start.

If your library struggles to get the right messages to the right people and show those people how valuable the library is to help them solve their problems, a solid marketing plan can make all the difference.

In a service-minded profession like libraries, it is easy to fall into the habit of meeting a user's immediate need without thinking twice. But how often do librarians and library staff consider the entire experience of the user from start to finish? Is there a way to meet or improve the experience of users from the moment their interaction with the library begins?

In a service-minded profession like libraries, it is easy to fall into the habit of meeting a user's immediate need without thinking twice. But how often do librarians and library staff consider the entire experience of the user from start to finish? Is there a way to meet or improve the experience of users from the moment their interaction with the library begins?

If you missed the May 15, 2024, online conference, "Creative Solutions in Cataloging, Acquisitions, and Resources Management", there's still a chance to view the sessions by registering for the recording.

Join Amanda Sprochi, a cataloger of all things rare, digital, and print at the University of Missouri in Columbia and a self-described data janitor, for this five-part course designed for staff new to cataloging or those needing a refresher.

Micro-credentials let library staff follow a non-traditional learning path to gain skill sets in a specific technical area. Courses take place over multiple weeks and focus on the acquisition of a defined skillset and demonstrated mastery through the completion of various modules, self-paced assignments, and a capstone project due within three months of the final session.