Management & Leadership topic of courses

Know & Go: Documenting Library Work

Documentation is critical to the continuity and sustainability of processes in library work. But it often seems too daunting to tackle or keep track of. Borrowing lessons from the field of technical writing, learn to break down the task of recording library work and keep staff on track to create accurate and useful documents for years to come.

Understanding and Assisting Library Patrons on the Autism Spectrum

Autism spectrum disorder (ASD) is estimated to affect 1 in 44 children in the U.S. and to be present across racial, ethnic, and socioeconomic groups. Librarians will benefit from learning about modifications that can enhance the library experience for individuals on the autism spectrum. This workshop will provide librarians across settings with a greater understanding of ASD as well as strategies for communicating more effectively with such patrons.

Understanding Needs of Patrons with Mental Disorders and Improving Self-Care for Library Professionals

The National Alliance of Mental Illness estimates that one in five children, teens, and adults suffer from a mental illness. With libraries functioning as a hub of the communities they support, library professionals must be prepared to serve patrons struggling with mental health needs.

Design Thinking for Libraries

In an era of rapid technological advancements and evolving user expectations, libraries face the ongoing challenge of staying relevant and engaged with their communities. Design thinking, a human-centered approach to problem-solving, offers a powerful framework for librarians and staff to foster innovation and create exceptional user experiences. After reviewing the concept and theory behind design thinking, take a deep dive into each step of the process through discussions and exercises.

Strategic Communication Planning for Libraries

Effective communications are vital for the success of libraries. Since most libraries have limited staff and financial capacity for communications efforts, it is critical to deploy these resources as strategically as possible. The concepts and skills covered in this course will help libraries approach communications in a way that builds commitment to their organization’s mission, strategic initiatives and outreach activities.