Miller Branch Manager
The Fort Smith Public Library is seeking a dynamic, customer-focused, creative professional to provide leadership for the Miller Branch Library.
The Branch Manager is responsible for the day-to-day operations of the neighborhood branch library, including supervising, scheduling, and training staff; planning programs; participating in outreach for children, teens, and adults; ensuring a welcoming environment; providing a quality user experience to customers; interpreting library policies and procedures for customers and staff; and participating in collection development. The person in this position works under the supervision of the library director and assistant director. As a member of the library’s leadership team, the branch manager also works with other branch managers, department heads, and the library director on library-wide projects, issues, and initiatives.
Qualifications:
Required:
- a bachelor’s degree from an accredited university, with preference for a master’s degree, especially an MLS or other library-related degree. A combination of library and supervisory experience that reflects strong competency may be accepted in lieu of a 4-year degree
- at least two years of professional library experience
- ability to meet the requirements to become a notary for the State of Arkansas
At least two years of management experience is desired but not required.
Essential skills and aptitudes: The ideal candidate for this position is customer focused, possesses strong customer service skills, is confident with technology, works well with the public, and has experience with and an appreciation of diverse cultures. A positive attitude toward library staff and the public, the ability to positively represent the library in the community, flexibility, strong organization and planning skills, an eye for detail, the ability to manage multiple projects, and proven success as a team leader and team member are other essential skills.
This is a full-time, salaried position with a 37½-hour work week. Salary is commensurate with experience and qualifications; minimum salary is $45,000/year. In addition, the Fort Smith Public Library offers a competitive package of benefits including health, dental, and vision insurance, paid vacation, paid holidays, and paid retirement.
Fort Smith Public Library: The Fort Smith Public Library is a city library system with a $3.7 million budget and a 67,000 square foot Main Library and three neighborhood branches. The library is a dynamic presence in the community, serving nearly 90,000 people in the Arkansas River Valley area of western Arkansas. The library offers a wide range of materials and services including books, magazines, eBooks and downloadable audiobooks, streaming music and movies, meeting space, and programming for children, teens, and adults.
Miller Branch: The Miller Branch Library is one of three neighborhood branch libraries in the Fort Smith Public Library system. Two full-time and seven part-time staff members provide service to a diverse clientele in a beautiful library environment. In 2025 24,728 people visited the Miller Branch, checking out 32,864 materials.
To apply, send a cover letter and resume to: Jennifer Goodson, Library Director, at jgoodson@fortsmithlibrary.org. Review of applications will begin immediately, but applications will be accepted until the position is filled.
For more information about the Fort Smith Public Library, visit www.fortsmithlibrary.org.