Coordinator of Systems & Licensing, Libraries -- University of the Incarnate Word -- San Antonio, TX

Position Title: Coordinator of Systems & Licensing, Libraries

UIW Mission
University of the Incarnate Word is a Catholic institution that welcomes to its community persons of diverse backgrounds, in the belief that their respectful interaction advances the discovery of truth, mutual understanding, self-realization, and the common good.

Position Summary
The Coordinator of Systems & Licensing for the UIW Libraries is responsible for the administration and management of all systems and platforms in support of library operations, including the library system platform – ALMA, the discovery system PRIMO, instructional and data collection systems – LibWizard suite, the digital repository – ExLibris, Library websites, all servers that support library operations, and all other library cloud-based systems related to library operations. This position is an integral member of the Libraries’ administrative team and provides leadership in technological innovation in support of library programming and services. This position has additional responsibilities in supervising the management of licenses and agreements of library resources and systems and platforms. The Coordinator of Systems & Licensing reports to the Dean of Libraries.

UIW has been identified year after year as one of the nation’s Great Colleges to Work For based on employee feedback. UIW offers an outstanding benefits package for full-time employees that includes medical, dental, vision, flexible spending accounts, numerous paid holidays, vacation and sick leave. Tuition benefits include UIW tuition waivers, tuition exchange programs and Brainpower Connection discounts for employees and dependents. Retirement benefits include 403b retirement plans with a 7% employer match, plus a retirement health solution. We also offer employer-paid Life/AD&D, long-term disability, pet insurance, an Employee Assistance Program (EAP), wellness programs, employee discount program, Public Service Loan Forgiveness (PSLF) eligibility and more! Please refer to the Human Resources webpage for additional details on our benefits and eligibility.
Job Duties

Job Duty Name: Sytems and Platforms Administration
Description of Job Duties

  • Administrates and troubleshoots the Libraries’ cloud-based systems, including software-as-a-service, licensed content platforms and databases, the LSP and Discovery Systems, all servers that communicate with university enterprise-wide systems, FTP and authentication servers, and all other systems and platforms that are part of the Libraries operational support.
  • Administers and reviews contract and licensing and makes recommendations to the Dean of Libraries as well as the calendar of renewal / payment of these products.
  • Works with information technologies and website staff to enhance and maintain the Libraries online platforms.
  • Serves as the technical contact for Libraries’ core systems and platforms.
  • Directs support staff in this area.
  • Performs other duties as assigned.

Job Duty Name: Electronic resources acquisition and maintenance
Description of Job Duties

  • Builds and maintains strong professional relationships and communications with vendors and consortia to obtain product information, preliminary pricing information and license information.
  • Negotiates with vendors to obtain favorable pricing, terms and conditions.
  • Works with Dean of Libraries on establishing budgets for licensed and continuing cost resources.
  • Maintains licensing terms, orders and maintains library electronic resources, and provides updated expenditure in all continuing cost areas as part of Library Leadership Team operations.
  • Works with liaison librarians to understand requests for continuing cost resources and data related to program support.

Job Duty Name: Collection development and acquisitions
Description of Job Duties

  • Develops procedures and suggests policies related to collection and access development of library collections and content.
  • Provides data about continuing cost resources to Dean of Libraries as part of bi-annual review for programs and provides liaisons with cost-estimates and overlap analysis as needed.
  • Serves as a liaison to an academic program, as needed.
  • Works with staff to process payments.

Job Duty Name: Supervisor
Description of Job Duties

  • Directs support staff in the area of systems/platforms/licensing.
  • Mentors staff in developing knowledge and skills related to areas of responsibility.
  • Provides evaluation of staff on an annual basis.
  • Coordinates all library staff in areas of responsibility.

Job Duty Name: Analytics
Description of Job Duties

  • Provides statistics such as usage and related metrics to the Dean of Libraries and liaison librarians as requested.
  • Provides data needed for agency reporting, accreditation, and institutional effectiveness processes such as program review using ALMA reports and analytics and other data parsing tools.
  • Develops reports using Alma’s Analytics and collects usage statistics on all systems / platforms and from content vendors.

Job Duty Name: Outreach and Evaluation of Resources:
Description of Job Duties

  • Designs outreach plans to the community including scheduling and administering trials for new resources as vetted through collection development processes.
  • Provides cost and comparison information to Dean of Libraries and liaison librarians.
  • Serves as reference and service desk relief when needed.

Job Duty Name: Professionalism
Description of Job Duties

  • Participates in the university’s shared governance activities where appropriate.
  • Serves on the the Libraries’ Leadership Team; serves as the head of the Online Platform and Systems Review Committee, and serves on the Library Advisory Council.
  • Stays abreast of emerging technologies and best practices in support of academic libraries operations and discovery and access.
  • Actively participates in professional development in areas of responsibility.

Knowledge Skills and Abilities

  • Ability to effectively manage multiple projects simultaneously;
  • Strong interpersonal, communication, analytical, and organizational skills.
  • Strong knowledge of library systems and platforms administration (cloud-based systems);
  • Strong knowledge of essential systems librarianship concepts;
  • Strong knowledge of the electronic publishing environment/ licensing trends;
  • Strong knowledge of electronic resources management;
  • Strong proficiency in integrated library system platforms, computer software and database organization systems;
  • Proficient knowledge of various classification standards/systems/ data structure and metadata standards;
  • Proficient knowledge of HTML;
  • Ability to work effectively with individuals from diverse communities and cultures;
  • Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA.

Required Education
MLS / MLIS from an American Library Association accredited program.

Required Work Experience

  • Two (2) years of experience overseeing cloud-based library systems and administering library systems and platforms such as ILS/LSP.
  • Two (2) years of experience managing electronic resources licensing in a library setting.
  • Two (2) years of experience developing and managing webpages and online content.

Preferred Qualifications

  • ALMA Certification.
  • Demonstrated experience working with ALMA/Primo; webpage coding, LibWizard, Digital Commons/BePress, EZ Proxy.
  • Three (3) years or more managing and administering Library Systems/ Platforms and digital content licensing and in overseeing cloud-based library systems.
  • Proficient knowledge of CSS, and client/server side programming languages such as Python, PHP.

Required Certifications, Licenses or Registrations
Currently hold or ability to obtain certification in ALMA within 12 months of hire.

Work Hours
Monday through Friday 8am to 5pm with flexibility based on the needs of the department.

Physical Demands
Ability to regularly move about campus to attend meetings on and off main campus.

Posting Number: AS1996PO
Number of Vacancies: 1
Job Type: Full Time
Job Category: Administrator (exempt)
Desired Start Date: 08/01/2024
Reports to: Dean of Libraries
Salary: $66,000 - $68,000 Annualized
Open Date: 07/05/2024
Open Until Filled: Yes
Special Instructions to Applicant: N/A.

UIW is committed to a policy of equal opportunity in employment, without regard to race, color, sex, sexual orientation, citizenship status, national origin, age, marital status, disability, genetic information, gender identity or expression, veteran status, pregnancy, and religion (except in limited circumstances when religious preference is both permitted by law and deemed appropriate as a matter of university policy).

Title IX
This position is considered a “Responsible Employee” under Title IX federal regulations and “Mandatory Reporter” under Texas state law and the UIW Sexual Misconduct Policy. As a Mandatory Reporter, this position requires you as the employee to promptly report any incident that you witness or receive information about Title IX violations. These reporting responsibilities are set out in the UIW Sexual Misconduct Policy.

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