Managing the Needs of Library Users with a Personality Disorder

Scheduled Dates

September 25, 2022 10:00am - 12:00pm CDT (Register Now)

Course Details
Course Type: 
Target Audience: 
Public services librarians and staff
Course Description

The National Institute of Mental Health estimates the prevalence of personality disorders as 9.1% of the adult U.S. population, suggesting that public services staff will encounter individuals in this group.

This workshop will provide attendees with a great understanding of common personality disorders, such as Borderline Personality Disorder, Narcissistic Personality Disorder, and Antisocial Personality. Attendees will learn how to enforce healthy boundaries, manage challenging interactions, and connect patrons with community mental health resources.

Learning objectives for this session include
  • Understanding common personality disorders and how these may present in library users.
  • Developing strategies to enforce healthy personal and library-wide boundaries with library users with a personality disorder in ways that are empathetic and equitable.
  • Employing strategies to manage challenging interactions with library users with a personality disorder.
  • Identifying ways to connect library users with a personality disorder with community mental health resources.


Homework Expectations
  • Students will participate in class discussions and complete individual assignments.
  • It is designed for individual participation; each individual must register.
Session Information
Session Duration: 
This course consists of one 2-hour session.
Contact Hours: 
Dawn Behrend -