Streamlining Library Workflows and Processes

Scheduled Dates
Course Details
Course Type: 
Course Description

Libraries often rely on established processes and workflows to get their work done but run the risk of doing things "because that's how it's always been done." Lessons from the field of business process management can streamline workflows and make them run more smoothly. This workshop explores how to create a process inventory, apply improvement techniques, and plan for continuous evaluation of processes and workflows.

Learning objectives for this session include
  • Recognize when to add, update, or create new processes and workflows
  • Drawing a map to visualize how processes are connected to create workflows
  • Developing and implementing a process improvement plan
Session Information
Session Duration: 
This course consists of one 2-hour session.
Contact Hours: