Electronic Resource Management: Maintenance and Troubleshooting

Scheduled Dates
Course Details
Course Type: 
Course Description

Electronic resources make up a large portion of today's library collections, and electronic resources management (ERM) is an important skillset for library staff members to have. Unlike print resources, electronic resources require ongoing maintenance and troubleshooting to make sure library users are able to access them. In this course, participants will learn about maintenance procedures necessary to ensure access to electronic resources. The class will also cover common access issues and how to troubleshoot them.

* This course is eligible for micro-credentialing (optional) - What is micro-credentialing?

  1. Complete the following courses:
  2. Complete extra requirements for micro-credentialing participants:
Learning objectives for this session include
  • Identify necessary tasks for electronic resource maintenance
  • Understand the ERM lifecycle in terms of points where access may break down
  • Learn how to troubleshoot common access issues
Session Information
Session Duration: 
This course consists of one 2-hour session.
Contact Hours: 
learning@amigos.org or (972) 340-2829