Library Management: Workplace Communication

Scheduled Dates

January 30, 2024 2:00 pm - 4:00 pm CST (Register Now)

Course Details
Course Type: 
Course Description

Effective communication is often what sets great leaders apart. Through listening, questioning, and refining, managers can assertively provide direction and effective feedback to staff. Learn about the importance of non-verbal communication, active listening techniques, how to influence others, and having difficult conversations with your staff.

Learning objectives for this session include
  • Understand the benefits and challenges of effective workplace communication
  • Develop effective listening, questioning, and feedback skills
Session Information
Session Duration: 
This course consists of one 2-hour session.
Contact Hours: