Library Management: Workplace Communication

Scheduled Dates
Course Details
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Course Type: 
Course Description

Effective communication is what sets great leaders above the rest. Managers need to adapt their communication style to get the most out of different people while assertively providing direction through effective feedback. Master effective communication techniques for the diverse range of personalities in a workplace.

Learning objectives for this session include
  • Understand the benefits and challenges of effective workplace communication
  • Develop effective listening, questioning, and feedback skills
Session Information
Session Duration: 
This course consists of one 2-hour session.
Contact Hours: 
2
Instructor