Effective communication is often what sets great leaders apart. Through listening, questioning, and refining, managers can assertively provide direction and effective feedback to staff. Learn about the importance of non-verbal communication, active listening techniques, how to influence others, and having difficult conversations with your staff.
Learning objectives for this session may include:
- Understand the benefits and challenges of effective workplace communication
- Develop effective listening, questioning, and feedback skills
Topic Area
Session Duration
This course consists of one 2-hour session.
Contact Hours
2