A workshop developed to strengthen librarians' interpersonal communication skills with faculty, staff, and patrons in informal settings like receptions or impromptu meetings. Topics discussed include self-introductions, making small talk, preparing to pitch the library’s services, and entering and exiting small group conversations at events.
Learning objectives for this session may include:
- Developing skills for self-introductions
- Learning the elements of an elevator speech
- Understanding use of the "OAR" technique in conversation
Topic Area
Session Duration
This course consists of one 2-hour session.
Contact Hours
2