Join us for two exclusive in-person workshops hosted at the Austin Public Library. Each workshop requires a separate registration. Please note that these in-person workshops are only available to Amigos members.
Book Repair Basics (In-Person, Austin, Texas) – April 29 9:00 AM – 12:00 PM
Preservation expert Rebecca Elder will guide attendees through repair techniques for paper (surface cleaning, mending, tipping in pages) and books (hinge tightening and corner repair) and will provide guidance for setting up a repair workspace, understanding book repair terminology, and engaging a conservator.
This course requires a $75 supply fee as well as at least three hardcover books that can be used to practice book repair techniques. More information on the requirements can be found at Book Repair Basics (In-Person, Austin, Texas) | Amigos Library Services.
Customer Service Basics (In-Person, Austin, Texas) April 29 1:00 PM – 4:00 PM
Join CES Manager Chris Pryor and Library Services Trainer Kyla Hunt in this in-person workshop on Customer Service Basics. This hands-on review of retail customer service skills and techniques will support any interaction with a patron, whether in-person, on the phone, or virtually. Together, attendees will identify barriers to effectively communicating with patrons and develop a strategy for staff to practice their customer service skills.
More information about this session can be found at Customer Service Basics (In-Person, Austin, Texas) | Amigos Library Services.