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Now is a great time to remember that all courses on the Continuing Education Services schedule are free for Amigos members, including student workers and volunteers. Libraries looking for fundamental customer service training are invited to attend our upcoming Know & Go: Customer Service Basics on March 11. This review of retail customer service skills and techniques will support any interaction with a patron, whether in-person, on the phone, or virtually. Sign up and share this invitation today to help library staff leverage customer service skills to address a range of information needs.