Managers and leaders frequently find themselves maneuvering through a variety of situations such as obtaining buy-in, defending library resources and services and resolving conflicts. While negotiating is a much-needed skill for information professionals and managers to possess, there is often hesitation to attempt it.
According to a 2020 report from the U.S. Census Bureau, "there's been a rapid increase in the size of the 65-and-older population, which grew by over a third since 2010. No other age group saw such a fast increase." Older adults are often a driving force behind support and participation with the public library; as a result, librarians often design their programs and services with older adults in mind.
Library users want to feel loved and Patron Driven Acquisition (PDA) is the best kind of PDA in a library. We will look at the current role of this PDA in our library collections. This session will offer ways to celebrate and support patron requests.
Amigos Library Services
4006 Belt Line Road
Suite 125
Addison, TX 75001-4371
972-851-8000
800-843-8482
972-991-6061 (fax)
info@amigos.org
St. Louis Office
1190 Meramec Station Road
Suite 207
Ballwin, MO 63021-6902
636-529-1396 (fax)
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