ASSISTANT MANAGER
Full Time
St. Louis, MO, US
Requisition ID: 1543
Salary Range: $55,906.00 To $55,906.00 Annually
Are you interested in growing your leadership skills while leading a diverse talented staff? The Carpenter Branch is seeking an Assistant Manager. The Library values the talents and perspectives that a diverse workforce brings and how this positively impacts our services and customer base. We seek people who understand these values to join our team.
Our ideal candidate is someone who will connect the community to our resources to further our primary mission as a customer-centered public library providing vital services to the people of St. Louis.
The Assistant Manager is someone who is innovative and enthusiastic, understands the importance of collaboration, and is skilled at inspiring a talented team. This position assists in the direct supervision of staff at a busy Regional Library. The role will require high-level decision-making in regard to customer service, staffing, quality programming, and effective outreach.
In this role you will:
Assist in the management of branch staff, including the hiring, training, scheduling, evaluation, and potential discipline of staff.
Motivate and coach staff through effective communication and embracing change.
Ensure customers are following library policies and help contribute to a safe environment.
Assist in supervising the daily operation of a busy regional library including circulation, readers advisory, reference, technology assistance, programming, and outreach.
Work with librarians and managers system-wide to develop and execute strong public services.
Assist in the development of system policies and strategic plans.
Represent the Library at outreach events in the community.
You will need to be:
Friendly, outgoing, and able to build relationships at all levels.
Strategic about engaging staff to meet and exceed library goals.
Able to see the big picture and promote system-wide consistency and excellence of service.
Capable of effectively presenting information and responding to questions from groups of managers, clients, customers, and the public.
Flexible, positive, and willing to work with customers and staff to successfully resolve problems.
Organized and able to work with competing tasks and priorities.
You will need to have:
Bachelor’s degree with three years of experience in public libraries OR a Master’s Degree in Library Science or a related field with two years of experience in public libraries OR a combination of education and experience. Candidates currently enrolled in library school are encouraged to apply.
Customer service experience.
Strong communication, writing, and speaking skills.
We’d love it if you also have:
At least one year of supervisory experience
Experience with library software
Skill with Google Workspace
Benefits include:
Competitive salary range starting at $55,906
Medical, dental, life insurance, paid vacation, holidays, and sick days
Pension plan through the Employees Retirement System of the City of St. Louis
Partial tuition reimbursement for approved courses
Professional development
Hours for this position are:
Tuesday & Wednesday 11:30 am - 8:15 pm, Thursday 8:45 am - 5:30 pm, Friday & Saturday 8:45 am - 5:15. Hours subject to change.
About the neighborhood:
Carpenter serves a diverse population, including the neighborhoods of Tower Grove East, Tower Grove South, Benton Park, Benton Park West, and Dutchtown. It recently celebrated its 98th anniversary in its current location (although the building has been expanded and renovated since it opened in 1927). Our collections reflect the diversity of our community, as do our programs and services.