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Amigos is offering a unique lineup of Know & Go sessions (quick, one-hour professional development opportunities designed to fit busy schedules) this February and March. These sessions are part of Amigos’ continuing education offerings, available at no cost to member libraries. Library professionals are encouraged to register soon for these timely sessions and take advantage of accessible, relevant learning.
Register today for these upcoming sessions:
- Thursday, February 5, 12:00–1:00 pm
- New! Know & Go: Trauma-Informed Design for Libraries
- Learn how thoughtful architectural and interior choices can positively influence user experience and behavior to foster comfort, trust, and a sense of belonging.
- Wednesday, February 11, 12:00–1:00 pm
- New! Know & Go: College Students Actually Do Read
- Discover how to leverage student knowledge to improve community-driven collections and services.
- Wednesday, March 11, 11:00 am–12:00 pm
- Know & Go: Customer Service Basics
- Gain practical strategies for strengthening patron interactions across in-person, phone, and virtual service channels
- Tuesday, March 24, 1:00–2:00 pm
- Know & Go: Performance Improvement Plans
- Explore both written and verbal communication techniques, follow-up plans, and establishing accountability.