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Effective collection, interpretation and display of library data informs library decision-making and service design. Designed for librarians and library staff who are involved with assessment, decision-making, and other areas that involve data, this course serves as a primer for basic analytic concepts and methods and a refresher on tried-and-true statistics. Students will draft a data analysis project to use in their own library.
From introductory key concepts and tools necessary in reference and information services to the application of core reference principles and information technologies, this course benefits librarians and paraprofessionals new and experienced.