Library Division Manager -- Austin Public Library -- Austin, TX

Library Division Manager
Austin Public Library
$30.99 - $40.23

The Library Division Manager organizes and manages a major division or program to provide library service. Specifically, the Library Division Manager of Branch Services is responsible for managing three Regional Branch Operations Managers who in turn manage the twenty (20) library branches throughout the City of Austin.

This is an upper-level management position that is responsible for ensuring the efficient and effective management of all of the neighborhood branches in the library system. This employee must be adept at developing long and short range plans; developing and monitoring budgets; serving on the Management Team; investigating and resolving customer concerns and complaints; preparing reports, presentations and projects.

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

  1. Develops short and long range plans.
  2. Develops and monitors division/section budget and grant applications.
  3. Chairs and serves on professional committees.
  4. Serves on APL Management Team.
  5. Investigates and resolves customer complaints.
  6. Clarifies City and department regulations.
  7. Develops division policies and procedures and participates in the development of department policies.
  8. Prepares and presents programs, articles, reports and projects.
  9. Represents the City of Austin and the Austin Public Library to the public.
  10. Represents the interests of the Library and/or division to City officials.

Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling and recommendation for dismissal.

Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

  • Knowledge of professional library procedures, systems, and techniques.
  • Knowledge of fiscal planning and budget preparation.
  • Knowledge of reference and research procedures.
  • Knowledge of library materials/tools available for library work.
  • Knowledge of Federal, State, and Local laws.
  • Knowledge of City practice, policy and procedures.
  • Knowledge of supervisory and managerial techniques and principles.
  • Knowledge of contract development and management.
  • Skill in oral and written communication.
  • Skill in handling multiple tasks and prioritizing.
  • Skill in using computers and related software, including Microsoft Office products.
  • Skill in data analysis and problem solving.
  • Skill in planning and organizing.
  • Ability to perform professional cataloging, collection development and reference work.
  • Ability to plan and present effective programs and exhibits.
  • Ability to forecast public demand for services.
  • Ability to analyze/evaluate major programs, policies, procedures, services and facilities to develop recommendations.
  • Ability to establish and maintain good working relationships with other City employees and the public.
  • Ability to work with people of diverse backgrounds.

Minimum Qualifications
Education and/or Equivalent Experience:

  • Master’s degree in Library Science plus (5) five years’ experience as a professional librarian, (3) three of which were in a supervisory capacity


  • a Bachelor’s degree in a related field, plus (6) six years of related experience, at least (3) three of which were in a supervisory capacity.

Preferred Qualifications

  • Three years’ experience resolving escalated customer concerns that provide mutual value for the customer and department alike.
  • Strategic thinker with three years of success in recognizing and solving collective problems through innovative and balanced solutions.
  • Three years’ experience in successfully managing staff through change, evaluating strategic plans through measurable performance goals and improving culture.
  • Strong leader with demonstrated three years’ experience managing large projects over cross-functional areas that drive results and inspire change.
  • Three years’ experience communicating information to a large division and developing systems to ensure changes are being implemented.
  • Ability to travel to more than one work location.




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