Technology Lead -- University of Arizona -- Tucson, AZ

Title: Technology Lead
Department: Libraries - Administration (1701)
Location: Main Campus

Position Summary
The University of Arizona Libraries seek a Technology Lead for CATalyst Studios, our new makerspace and digital research center opening in the renovated Main Library Fall of 2019. This space will be an expansion of our current makerspace, the iSpace (https://new.library.arizona.edu/ispace), as well as a dedicated virtual/augmented reality and media studio, a data studio with a data visualization wall, and adjacent classrooms. CATalyst Studios will form a hub of collaborative, hands-on learning through deep engagement with technology that enables UA students to achieve academic success as well as preparation for the modern workplace.

The Technology Lead will manage technology in the CATalyst Studios, including training, troubleshooting, maintenance, and budget. With key responsibilities to keep the technologies accessible and well-maintained, safety is a critical aspect of this position. This incumbent will help CATalyst Studios stay up-to-date with new and emerging technologies, which requires expert knowledge in using various technologies, as well as with the latest trends and how users are affected by these shifts. In addition to being out on the floor supporting the day-to-day use of the Studios, the Technology Lead has oversight of longer term projects and material development. The Technology Lead will also be encouraged to engage in and develop new projects that support the mission of the CATalyst Studios.

CATalyst Studios will be run by a cooperative team that includes the Operations Lead, Technology Lead and Director as well as student workers and graduate assistants. We will work together to grow and support a generative and creative space and community. Expect a rich and collaborative team environment with ample opportunity to create new opportunities.

Visit the University Libraries website to learn more about us.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to UA recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here.

The University of Arizona is in the process of creating a new classification and compensation architecture. This University Career Architecture Project (UCAP) will revolutionize the way we think about professions and manage compensation at the UA. It is a two year initiative that will replace the current classified staff and appointed professional categories of employment with market-based job functions and families. As an applicant, UCAP will create clearer career paths and opportunities and will help you make more informed pay decisions. To learn more about this project, please visit ucap.arizona.edu.

Equal Opportunity Employer Minorities/Women/Vets/Disabled.

Duties & Responsibilities

  • Oversees physical and virtual maker technology, such as 3D printers and scanners, laser cutters, CNC routers, Arduino, Raspberry Pi, and both augmented and virtual reality
  • Acts as a liaison with Research and Learning librarians (at Main and UA Health Sciences Library) and library IT to support the learning and teaching mission of the University
  • Provides excellent service, which develops and fosters learning communities, including supporting peer-to-peer learning opportunities
  • Builds and maintains excellent relations with faculty, students and the broader campus community
  • Ensures safety of library users, employees, and security of library materials through application of library and University policies and procedures
  • Triages consultation requests
  • Technology and equipment support
    • Trains staff and student workers in Makerspace and VR studio
    • Hands-on assistance during faculty-led classes
    • Oversight of VR and Makerspace technology
    • Emerging technology planning and coordination
    • Maintenance, troubleshooting, deployment, and purchasing for tools and technologies
    • Purchasing and budget management for tech planning and coordination
  • Training and certification
    • Oversight of curriculum and materials development
    • Implementation
    • Performance management
  • Coordinates and schedules digital exhibitions
    • Creates assessment tools, and collects and analyzes data related to the use of technologies and needs of the users
  • The UA Libraries support the UA’s diversity and inclusiveness strategic initiatives designed to create an inclusive environment for all faculty, staff, and students. The candidate is expected to support diversity and inclusiveness efforts in the department and college
  • Other duties as assigned

Knowledge, Skills, & Abilities

  • Ability to work effectively in a highly collaborative and inclusive environment, one that values and leverages the benefits of diverse perspectives. This includes establishing work priorities, setting performance expectations, achieving goals, and directing work in a fast-paced, rapidly evolving environment.
  • Excellent interpersonal skills, tact, discretion, and good judgment as well as skill in developing and maintaining good working relationships, including donor development support.
  • Strong knowledge of issues and access services trends and a strong commitment to keep up with changes in services. This includes maintaining knowledge of a trends in makerspaces and Virtual and Augmented Reality.
  • Ability to support multiple creative projects of students, staff and instructors through participatory engagement and project management.
  • Ability to create a welcoming culture at the CATalyst Studios, where inclusivity and empathy are prioritized.
  • Ability to create an environment that is user-oriented.
  • Excellent project planning, project management, and collaborative problem solving skills.
  • Positive attitude and strong demonstration of Our Values: Collaboration, Continuous Learning, Diversity, Innovation, and Integrity.

Minimum Qualifications

  • Bachelor’s degree AND 2 or more years related experience in a technology-rich environment; OR any equivalent combination of experience, training and/or education
  • Experience with training and user support
  • Familiarity with or interest in multiple Makerspace and VR tools and equipment, with special attention to the safe deployment and use of technology
  • Experience in budget management, including financial planning and projecting, monitoring expenditures, and developing budgetary solutions

Preferred Qualifications

  • Experience working in an academic environment
  • Experience working in a makerspace
  • Experience with credentialing
  • Prior supervisory experience

FLSA: Exempt
Full Time/Part Time: Full Time
Number of Hours Worked per Week: 40
Job Category: Administrative and Professional
Benefits Eligible: Yes - Full Benefits
Posted Rate of Pay: $45,000 - $55,000 Annually
Type of criminal background check required: Name-based criminal background check (non-security sensitive)

Posting Number: A23841
Number of Vacancies: One
Limited to Current UA Employees: No
Contact Information for Candidates
Krissandra McNeill
klmcneill@email.arizona.edu

Open Date: 07/05/2019
Open Until Filled: Yes
Review Begins On: 08/01/2019

Special Instructions to Applicant
In your cover letter, please describe how your qualifications and experience are a good fit for this position.

Diversity Statement
At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. As an Hispanic-serving institution, we translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues, and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.

Quick Link for Internal Postings: http://uacareers.com/postings/39614

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