ALA Library Support Staff Certificate Program Approved Course: Reference and Information Services

From introductory key concepts and tools necessary in reference and information services to the application of core reference principles and information technologies, this course benefits librarians and paraprofessionals new and experienced.

Presented in four modules, this course is designed to provide you with needed encouragement to update your reference source materials as well as opportunities to interact with and learn from colleagues from a variety of libraries across the country.