Know & Go: Customer Service Basics for Any Librarian

Do you have the necessary customer skills it takes to engage in successful interactions with your patrons? Free for Amigos members, this one-hour webinar helps reference staff identify necessary skill sets needed for any reference interaction whether it is face to face, virtual or on the telephone.

Register Now – Monday, April 8, 2019, 1:30 p.m. – 2:30 p.m. CST