Special Events Coordinator -- Mid-Continent Public Library -- Independence, MO
Position Overview: Position will expire no later than July 26
The Special Events Coordinator is responsible for modeling excellent customer service to all staff and customers by planning, executing and supervising system-wide programs for seniors, adults, teens, and children. This consists of procurement of programs for branches and the selection and evaluation of presenters.
The Special Events Coordinator supports and assists in the creation and sustainability of large library special events, assisting library teammates in executing library best practices as needed, as well as establishing and maintaining close cooperative relationships with library teammates and community partners. This is a Full-Time Non-Exempt position with a starting salary of $37,934.00 plus benefits.
Reports to: Community Programming Manager
- Supports, promotes, implements, and makes decisions based on established Library policies, guidelines, and programs
- Knowledge and support of the principles of intellectual freedom including the Library Bill of Rights and the Freedom to Read statement
- Models excellent customer service attitude and delivery, supporting a collaborative and inclusive workplace
- Consistently exhibits leadership qualities and professional attitudes and behaviors
- Consistently acknowledges and appreciates each Library employee’s contributions
- Maintains regular and dependable personal attendance and punctuality based on commitment to the Library
- Establishes and maintains supportive working relationships with co-workers and other departments/branches
- Plans and allocates library resources systematically
- Consistently meets expectations set forth in the Exempt Employees Expectations Document
Essential Job Functions:
- Plays a vital role in providing and optimizing positive library experiences
- Establishes and augments the vision of ongoing library events based on need and opportunity
- Assumes responsibility of coordinating and scheduling library programs in the absence of Assistant Community Department Manager
- Coordinates hospitality features of library special events
- Maintains and builds relationships with special events contractors
- Ensures best practices are carried out in regards to invoicing, purchase orders, e-verification and OSHA standards
- Demonstrates fiscal responsibility in management of CPD Budgets
- Fosters collaborative workplace atmosphere
- Helps develop guidelines and standards for programming in the branches
- Helps plan and coordinate workshops and in-service activities for Library staff
- Identifies trends and templates in events, programs and cultural experiences locally, regionally and nationally
- Oversees quality of library displays, presentations, workshops, and programs
- Trains library staff on programming best practices and procedures
- Performs public relations activities and marketing of programs in cooperation with the Marketing and Communications Department
- Maintains and monitors program calendar interface to ensure quality experiences
- Possession of a valid driver license and a reliable personal vehicle for use in carrying out the duties of this position including transportation of materials and equipment (mileage reimbursed)
Non-Essential Job Functions:
- Serves on community committees within the Library district
- Participates in local, state or national organizations
- Models excellent customer service attitude and delivery
- Demonstrates proven digital literacy and knowledge of Workflows and Microsoft Office software
- Uses effective verbal, written, and discreet communication with management, co-workers, and the public
- Exhibits self-motivation with the ability to prioritize, meet deadlines, and manage changing priorities
- Demonstrates excellent organizational and planning skills with ability to perform multiple tasks concurrently
- Performs duties requiring the exercise of professional skill, initiative and independent judgment
- Learns and subsequently trains staff on program-related topics
- Exhibits thorough knowledge of trends relating to community programming
Experience and Training:
- Associate’s Degree with significant coursework in Communications, Hospitality, Marketing or related subjects required
- Bachelor’s Degree in Communications, Hospitality, Marketing or relative fields preferred
- Successful event planning and execution background required
- Public speaking ability and experience preferred
- Knowledge of social media preferred
- Proven experience in organization skills and project coordination required
- Demonstrated intermediate proficiency with Microsoft Office software required
- Experience with library organization, methods and practices preferred
Essential Physical Abilities to be accomplished with or without reasonable accommodation are:
- Sufficient clarity of speech and hearing which permits the employee to communicate well with the supervisor and other employees.
- Sufficient vision which permits the employee to produce and review a wide variety of library materials, written correspondence, reports and related materials in both electronic and hard copy form.
- Sufficient manual dexterity which permits the employee to operate a keyboard and any other assigned equipment.
- Sufficient personal mobility which permits the employee to monitor, supervise, and perform assigned library operations and to attend library district, community and public meetings at various locations
- Sufficient tolerance for dust and mold which permits the employee to work with books and other library materials as well as working in older buildings.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.