Story Center Director -- Mid-Continent Public Library -- Independence, MO

Story Center Director: Story Center Director at Mid-Continent Public Library

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Position Overview: (position open until filled)
The Story Center Director provides leadership, professional expertise, and direction in the planning, structure, strategies, execution and evaluation of a developing national initiative within a growing Library District. This position is also responsible for effectively cultivating and managing strategic partnerships supporting the Story Center. The Story Center Director must possess the ability to design, develop, and execute high-quality core programs for the Story Center. This is a full-time, exempt position with a salary range of $51,912.90 - $76,908.00 per year plus benefits.

Reports to: Chief Customer Experience Officer

Employee Expectations:

  • Model excellent customer service to all staff and customers through consistently professional behavior
  • Support, promote, implement, and make decisions based on established Library policies, guidelines, and programs
  • Consistently acknowledge and appreciate each Library employee’s contributions
  • Contribute positively to the efforts of supervisors and peers
  • Establish and maintain supportive working relationships with colleagues and other departments/branches
  • Consistently meet expectations set forth in the Exempt Employee Expectations document (subject to change)

Essential Job Functions:

  • Establish the Story Center as a national presence through a collaborative model of progressive library service
  • Cultivate and maintain strategic Story Center partnerships
  • Collaborate with appropriate consultants (national and local) and partners to develop and refine Story Center concept and programs
  • Document partnership agreements relative to Story Center (LOIs, MOUs, etc.)
  • Serve as spokesperson and professional representative for MCPL and the Story Center at conferences, on appropriate boards, with media, etc.
  • Plan and coordinate functions of the Story Center
  • Create and implement a long-term, system-wide Story Center programming plan
  • Develop special events, exhibits, and programs around specific themes
  • Design workshops and other educational opportunities
  • Manage and refine a certification program focused on written, oral, and digital storytelling in collaboration with partners
  • Develop evaluation strategies for Story Center initiatives, events, and programs
  • Supervise Story Center staff and Woodneath Press imprint
  • Work with various MCPL departments in relation to the development, funding, and evaluation of Story Center programs
  • Prepare annual and special reports, agendas, budgets, etc. for review

Required Skills:

  • Model excellent customer service attitude and delivery
  • Use effective verbal, written, and professional communication with management, co-workers, partners and the public
  • Demonstrate proven computer literacy with adequate keyboarding skills
  • Demonstrate proficiency in office productivity and library operations software
  • Exhibit self-motivation with the ability to prioritize, meet deadlines, and manage changing priorities
  • Demonstrate excellent organizational and planning skills with ability to perform multiple tasks concurrently
  • Perform duties requiring the exercise of professional skill, initiative, and independent judgment
  • Successfully handle matters of conflict
  • Remain current on trends in the public library and storytelling fields

Experience and Training:

  • Master’s degree in a related or associated discipline is required
  • Previous experience with program management and/or curriculum development preferred

Essential Physical Abilities to be accomplished with or without reasonable accommodation are:

  • Sufficient clarity of speech and hearing which permits the employee to communicate well with the supervisor and other employees
  • Sufficient vision which permits the employee to produce and review a wide variety of library materials, written correspondence, reports and related materials in both electronic and hard copy form
  • Sufficient manual dexterity which permits the employee to operate a keyboard and any other assigned equipment
  • Sufficient personal mobility which permits the employee to monitor, supervise, and perform assigned library operations, and to attend Library meetings at various locations
  • Sufficient tolerance for dust and mold which permits the employee to work with books and other library materials as well as working in older buildings

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization.

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