Do you have what it takes to handle any reference transaction that comes your way?
If you want to make sure you have the skills to be an effective reference provider, take a look at our Core Reference Skills class. This four hour course will help reference staff identify necessary skill sets needed for any reference transaction whether it is face to face, virtual, or on the telephone. We’ll also discuss common barriers to productive reference interactions, develop techniques to overcome them and discover how to locate basic reference sources.
Register Now – Thursday and Friday, September 8th and 9th, 1:30 – 3:30 p.m. CDT