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The Indispensable Information Professional: Building Strong Customer Relationships
April 28, 10:30 a.m. - 12:30 p.m. CDT
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Information professionals are the key to unlocking the research needed by our users. Customers and stakeholders rely upon the information professional to find what they need, but how do they find us? This course will cover the basics of building customer relationships and the tactics that can be used to provide outreach and awareness to information organization users.

Tech Topics: Podcasting
May 17, 1:30 - 3:30 p.m. CDT
Early Bird Registration Ends April 25!

A podcast is an audio file that is usually delivered via the Internet. Many major radio and television stations provide podcasts in addition to their normal programming. Libraries have also begun delivering content this way. We'll delve into the basics of creating a podcast, why you might want to try, and how you can find them.

Our Tech Topics series is primarily lecture-based, and introduces library staff to technologies that may impact libraries and library services.