Registration FAQs

What is Early Bird registration?
The Early Bird registration deadline is 5:00 p.m. 22 days prior to a scheduled regional session, and entitles the registrant to receive a $25 discount off the regular registration fee.

How can I register?
You will find information regarding fees for each session with its description and registration link on the current training schedule.

How will I know if I am officially registered?
Official class confirmations are sent via email once the registration is processed. If you have any questions, or have not received your class confirmation, email us at learning@amigos.org.

How will I be notified of a session's location?
Your official confirmation will include location details. For online classes, you will receive the URL and your login credentials. If you have any questions, or have not received your login details, please email us at learning@amigos.org.

What about cancellations?
Workshops may be canceled due to too low registration or inclement weather. If a workshop is canceled, you will be notified and your fees refunded. Due to the last-minute nature of some cancellations, we ask that you provide us a home phone number. We will of course be happy to work with you to reschedule a session.

Can I cancel my registration and receive a refund?
Refunds will be issued for cancellations received at least 24 hours before a session. You may cancel your registration by sending an email to learning@amigos.org or calling Amigos Training Support, 800-843-8482, ext. 2829 (972-851-8000 in the Dallas area). If you call outside regular business hours, please leave a message on the voice mail system.

What is the maximum number of staff I can send from my library?
In most cases, we do not limit registrants from one library. In situations where space is limited, we will notify you by the Early Bird registration deadline if limits are necessary.

Can I get on a waiting list if a session is full?
Yes. We accept registrations on an as-received basis. When a session is full, we will automatically add your name to our waiting list and notify you immediately if space becomes available.

When should I make travel plans?
Make travel plans only after you receive your email confirmation. If you must make them before confirmation is received, contact Amigos Training Support, 800-843-8482, ext. 2829 (972-851-8000 in the Dallas area), or learning@amigos.org, to ensure no changes have been made to the schedule.

Who do I contact with questions about Amigos' training?
Contact Amigos Training Support, 800-843-8482, ext. 2829 (972-851-8000 in the Dallas area), or learning@amigos.org, with any questions about Amigos' training.