Tech Tools and Apps for the Reference Desk

Course Description
Topic Area: 
Course Type: 

Do you want to learn how to implement Web technologies in your reference desk? This course explores a variety of online tools, from social media platforms, to virtual chat spaces, to apps and search engines you can use to engage and help your users at the reference desk. Come learn how to utilize several free online tools in your reference activities and help your patrons at the point of need.

Learning Objectives: 
Upon completion the participant will:
  • Identify free online tools
  • Learn how to use online communication platforms at the reference desk
  • Evaluate which tools can be implemented in his/her institution
  • Employ examples via hands on exercises
Target Audience: 
Librarians and paraprofessionals willing to learn about online tools in reference
Homework Expectations and Completion Requirements: 
  • There will be assignments to be completed during class and at home.
  • It is designed for individual participation; each individual must register.
Session Duration: 
This course consists of one 2-hour session.
Continuing Education Credit
Contact Hours: 
Amigos Member Early Bird Fee: 
Amigos Member Fee: 
Non-member Early Bird Fee: 
Non-member Fee: 
Scheduled Dates