E-books in Libraries: An Update

Lindsay Barnett portraitSpeaker: Lindsay Barnett

Session Time: 9:00 - 9:45 a.m. CDT

Session Title: Using Administrative Metadata to Organize and Maintain Ebook Collections

Session Description: The College of Charleston's Addlestone Library has made e-book access a focus of its collection recently, more than quadrupling e-book holdings over the last five years. The library now offers users access to over 400,000 unique e-book titles across a multitude of disciplines and publishers. Gaining access to e-book collections has not been difficult, especially as the library's consortium is now heavily invested in providing cost-effective e-book subscriptions to member institutions. The consortium provides access to multiple major e-book packages including ebrary’s Academic Complete Collection, Springer Link, and a comprehensive e-book DDA program with EBL. The library also has multiple e-book subscriptions at the institutional level, including a DDA plan through ebrary, Safari Books Online, Digital Loeb, and individual title purchases.

The real challenge has been organizing and maintaining these disparate e-book collections, spread across multiple platforms and with different access and DRM restrictions. The solution staff discovered to managing e-book collections is loading title-level bibliographic records for each book into the catalog and discovery layer, and including administrative metadata about the licensing details of the title. This allows staff to easily identify the provider and level of access for each e-book title, and by using a standardized note they are able to group and manipulate records of similar titles in their integrated library system.

This presentation will discuss the role of administrative metadata in organizing and maintaining multiple e-book collections, and explain why metadata should be a focus of the ongoing discussion of the use of e-books in libraries.

Speaker Bio: Lindsay Barnett is the Metadata Librarian at the College of Charleston (SC). Prior to that, she served as the Acquisitions and Electronic Resources Manager at the College, where she managed the library's e-book collections. She earned her M.L.I.S. from the University of South Carolina in 2013.

Tom West portraitSpeaker: Tom West

Session Time: 9:00 - 9:45 a.m. CDT

Session Title: Subscription Alternatives to the One-Copy, One-User eBook Model

Session Description: Tom West will share his thoughts and data on the various subscription platforms that the Brazoria County Library System uses to provide e-books and other digital materials for its patrons such as Freading/Freegal, Hoopla, and Total Boox. He will analyze the cost-benefit as compared to the leading one-copy, one-user platforms, OverDrive and 3M Cloud Library.

Speaker Bio: Tom West is the Adult Coordinator for the Brazoria County (TX) Library System. Prior to beginning work for BCLS in 2002, he worked for 20 years in bookstores and publishing.

Saidah Ochoa portraitSpeaker: Saidah Ochoa

Session Time: 10:00 - 10:45 a.m. CDT

Session Title: BARD (Braille and Audio Reading Download): Alternative formats for patrons with disabilities

Session Description: Attendees will learn about the Texas State Library's Talking Book Program (TBP). The presenter will explain who qualifies, how to apply, and how libraries can take advantage of this resource. They will learn in detail about the online part of the service called BARD (Braille and Audio Reading Download), which offers downloadable books and magazines in audio and Braille for patrons who cannot read standard print.

Speaker Bio: Saidah Ochoa has been a librarian for 10 years, six of which she served as a reference librarian in academic libraries. She currently works as a Readers Advisory Librarian at the Texas Talking Book Program.

Tina Buck portraitSpeakers: Tina Buck and Sara Hills

Session Time: 10:00 - 10:45 a.m. CDT

Session Title: A DDA Program Four Years Later: Evaluation and Sustainability

Session Description: Demand-driven acquisitions (DDA) programs for e-books have seen significant changes within the last year, to cost and availability of short-term loans (STLs) as well as embargoed content from important academic publishers. The presenters, who manage a large DDA program at a small academic library, will evaluate the fiscal sustainability of DDA and the viability of using an aggregator-based DDA collection as a collection management tool. They will discuss DDA as a collection-management tool, illustrating with use, cost, and collection data. They will include a brief history of DDA at a small liberal arts university, focusing on the rationale for adopting the DDA model and the impact of increasing costs and reduced availability of academic publishers.

Sara Hills portraitSpeaker Bios: Sara and Tina worked together at St. Edward's University, Austin, TX, during the 2014-2015 academic year as Collection Development Librarian and Acquisitions and Metadata Librarian, respectively. During that time, they collaborated on the assessment and management of the library's holdings, focusing on e-books.

Julie Linden portraitSpeakers: Julie Linden and Sarah Tudesco

Session Time: 11:00 - 11:45 a.m. CDT

Session Title: Ebrary on the Radar : Unexpected Truths about Usage

Session Description: Ebrary’s Academic Complete collection, a subscription package totaling more than 100,000 titles, is both loved and loathed by the library community. While statistics have consistently shown high use and low cost per use, these have been offset by user complaints about the interface and the instability of package content.

Sarah Tudesco portraitLinden and Tudesco analyzed 13 years of usage data to identify patterns and explore the role of this resource in a sustainable collection.

Speaker Bio: Sarah Tudesco (twitter: @studesco) is the Assessment Librarian for Yale University Library. Prior to this position, she worked for the Harvard Library in a variety of roles, focusing on analytics and reporting from library systems. She is very interested in using data to help organizations tell their story. Sarah is currently focused on exploring library data using data visualization techniques.


Christine Peterson portraitSpeaker: Christine Peterson

Session Time: 11:00 - 11:45 a.m. CDT

Session Title: Amigos eShelf℠ Service

Session Description: Amigos now has an e-book platform, developed by our members and available to all libraries: the Amigos eShelf℠ Service. Our focus was to create a platform that allows libraries to have more options when it comes to working with e-books. Our first version is out and ready for use.

In this presentation, Chris will demonstrate the service's current functionality, discuss the development process, explain the pricing model, look at future functionality, and take any questions or concerns you have. Stop by to see what we've been doing for the past two years!

Speaker Bio: Christine Peterson manages the Amigos eShelf℠ Service, an e-book platform developed for libraries to enhance their electronic resource services. She is the initial contact for both libraries and publishers and presents Amigos eShelf℠ sessions at conferences and online. In addition, Christine supports the service and facilitates the development process.

Kathy Wheeler portraitSpeaker: Kathy Wheeler

Session Time: 12:00 - 12:45 p.m. CDT

Session Title: Effecting Change in an Ebook Interface: Vendor/Librarian Partnerships

Session Description: Anecdotal evidence suggests that many academic librarians are unhappy with the native interfaces and features of some of the e-book packages they purchase. Digital Rights Management (DRM) in particular is a feature that is seen as undesirable and indeed can hinder the purchase of otherwise acceptable e-books. Librarians are not helpless, however, in determining the features offered by vendors; they can instead work with vendors to help determine the directions in which they take their products.

A small but effective way is the vendor-sponsored/librarian-presented workshop. At the invitation of JSTOR, a librarian from the Marx Library at the University of South Alabama worked with a member of JSTOR's staff on a series of presentations for librarians in three southern states. While these presentations were designed to be informative, they also seemed to have the unintended effect of nudging JSTOR to make a few changes to their interface.

Speaker Bio: Kathy Wheeler (twitter: @kpwheeler) is the Head of Reference & Instruction at the Marx Library, University of South Alabama in Mobile. She received her MA in English from the University of South Carolina and her MLIS from Louisiana State University. Kathy’s professional life has been spent in academic libraries, and she became interested in e-books because when traveling she used to take many books with her; now she only needs her Kindle. Outside of the library, Kathy enjoys reading (of course!), swimming, walking and her grandchild.

Tamar Kirschner portraitSpeaker: Tamar Kirschner

Session Time: 12:00 - 12:45 p.m. CDT

Session Title: E-Book Clinic: Supporting the Patron E-Reading Experience in an Urban Public Library

Session Description: Oakland (CA) Public Library launched its pilot one-on-one e-book assistance service at the Main Library last spring, and is in the process of expanding to three branches. Kirschner will discuss our evaluation of the service, as well as logistics, challenges, outreach, and our strategy to expand to all 16 branches.

Description of service: The library offers 30-minute scheduled appointments on a weekly basis during which a librarian spends one-on-one time assisting the patron with anything related to accessing their digital content, which includes Overdrive, Enki and OneClick eBooks, e-Audio and streaming movies, Zinio periodicals, and Freegal music. The library asks that patrons bring any devices they are using and help with a variety of e-book related questions, including step-by-step account set-up and management, app downloads, holds and checkouts, device troubleshooting, e-book platform guidance.

Speaker Bio: Tamar Kirschner (twitter: @oaklibrary) has been Senior Collection Development Librarian for the Oakland Public Library since January 2013. Prior to that, she was the Children's Services Collection Development Librarian and has been a librarian with OPL since 2000. She manages e-book acquisitions and selects all adult e-content for the library.

Valerie Horton portraitSpeakers: Valerie Horton and Paul Swanson

Session Time: 1:00 - 1:45 p.m. CDT

Session Title: NYPL's SimplyE and Ebooks Minnesota: where all our e-books are above average!

Session Description: Learn about e-book developments in Minnesota, including our work with the New York Public Library on their Library Simplified project and SimplyE application, as well as Ebooks Minnesota. This presentation will conclude with a demo of the SimplyE App!

Paul Swanson portraitSpeaker Bio: After receiving a history degree from the University of Minnesota, Paul Swanson joined Minitex in 1994 as a student processing interlibrary loan requests. Eventually he moved into a full-time position in document delivery. While at Minitex, Paul returned to school and earned a computer science degree and switched positions at Minitex to technology. Over the years, he has served in various computer roles such as workstation support, web design and programming, Windows and Linux server administration, and database design.

Paul now concentrates on Windows desktop programming, which has been his focus the past 4-5 years. He wrote Minitex's MEDD scanning and article delivery program and other applications to help the organization track interlibrary loan and reference requests, e-resource orders and subscriptions.

Speaker Bio: Valerie Horton is Director of Minitex, a three-state library consortium headquartered on the campus of the University of Minnesota in Minneapolis. Prior to that, Valerie served as the first Executive Director of the Colorado Library Consortium (CLiC), Centennial, CO. Valerie was also Library Director for Colorado Mesa University, Grand Junction, CO; Head of Systems for New Mexico State University Libraries, Las Cruces, NM; and Systems Librarian at Brown University, Providence, RI. In 1993, she received an ALA International Fellowship for the Republic of Trinidad and Tobago. Valerie has co-authored two books for ALA Editions, and is a columnist for the online journal, Collaborative Librarianship.

Delaware Community College image of booksSpeakers: Michael LaMagna, Sarah Hartman-Caverly and Erica Swenson Danowitz

Session Time: 1:00 - 1:45 p.m. CDT

Session Title: Student Preferences for eBook Collections

Session Description: E-books offer an excellent way for libraries to provide resources to students at a distance or to quickly build or enhance a collection. They also allow libraries to continue to grow book collections within the constraints of a physical footprint.

In the spring of 2013, Delaware County Community College completed a renovation of the library into a learning commons. The existing book collection was reduced by almost half to fit within the physical constraints of the new facility. To ensure students continued to have access to relevant books for research, Library Services invested in e-books. In addition to both general and subject-specific subscription collections, a patron-driven acquisition model was adopted. To determine the effectiveness of this new collection strategy to meet student, faculty, and staff needs, Library Services surveyed students to determine their preferences for using e-books. This presentation offers a case study of student preferences for e-books as highlighted by the survey data and usage statistics, with specific attention paid to the patron-driven acquisitions model.

Speaker Bio: Erica Swenson Danowitz, Ed.D., is Associate Professor and Reference Librarian at Delaware County Community College in Pennsylvania, serving as the liaison for business, STEM and technical education programs.

Speaker Bio: Michael LaMagna, Ed.D., is Assistant Professor and Reference Librarian at Delaware County Community College in Pennsylvania. He serves as the liaison for information literacy and distance learning programs.

Speaker Bio: Sarah Hartman-Caverly, MS(LIS), MSIS, is Assistant Professor/Reference Librarian and liaison to health sciences programs at Delaware County Community College in Pennsylvania. She served as the electronic resources manager during the deployment of DCCC Library Services' patron-driven acquisition e-book service.

Speakers: Kay Downey and Yin Zhang

Session Time: 2:00 - 2:45 p.m. CDT

Session Title: Assessing the Value of the Short-term Loan DDA Model vs. the Straight DDA Model

Session Description: This session will provide formula analysis to assist librarians in choosing the e-book DDA business model that works best for their libraries. These models include short-term loan only, short-term loan with purchases after the trigger threshold is met, and straight purchase with no short-term loans. Early Kent State University Libraries (KSUL) analysis has shown that neither STL option produced cost savings for KSUL.

Today with four full years of KSUL DDA purchase data, they have been able to develop parallel scenarios for each business model in order to further determine which model provides the best value for Kent State University. Determining collections value will vary from one library to another depending upon library objectives. For example, the ownership vs. lease concept plays an important role in collection strategy and expenditures. Even so, formula analysis is a valuable tool for the librarian to determine which DDA model best suits their library from cost-effective perspective given the actual e-book usage in a library collection. This session will demonstrate how applying this formula to data obtained from other universities will provide comparative analysis and identify criteria effecting value added outcomes.

Speaker Bio: Kay Downey is the Collection Management Librarian for Kent State University, and represents Kent State University Libraries for OhioLINK, the largest state library consortium in the nation with a membership of 90 Ohio colleges and university libraries. Prior to her employment at Kent State University, she worked as Serials and Electronic Resources Librarian at the Ingalls Library, Cleveland Museum of Art.

Speaker Bio: Yin Zhang is a professor at Kent State University School of Library and Information Science. Her research and teaching areas include information uses and users, information seeking behavior, and information systems.

Jackie Ricords portraitSpeaker: Jackie Ricords

Session Time: 2:00 - 2:45 p.m. CDT

Session Title: New Research on Ebooks: Library and Publisher Partnerships

Session Description: How can libraries get the most from their investment in e-books? One area is examine is your relationship with publishers and how your partners can help you with your goals.

This session will cover new research in three key e-resources trends:

  • Your Content is Time-Sensitive
  • Know Your Users
  • Competing in the Age of Free and Open Education

Strategies for successful use of e-resources in collaboration with your publishing partners will be shared along with the research. Links to research materials and learning community information will be shared at the close of the session.

Speaker Bio: Jackie Ricords (twitter: @igiglobal) leads IGI Global’s e-resources and consortia outreach efforts. Prior to joining the STM publisher, she worked in higher education for more than a decade teaching and directing professional development programs for educators. Jackie has expertise in digital resources, with special interest in e-publishing and online learning. In collaboration with industry leaders, she facilitated the development of a series of information and digital literacy products and award-winning e-learning experiences for the academic and school markets.

Raymond Pun portraitSpeaker: Raymond Pun

Session Time: 3:00 - 3:45 p.m. CDT

Session Title: Supporting E-Books Collaboratively: Tips, Strategies and Lessons Learned (Note: this session will not be recorded)

Session Description: In his presentation, Pun will share how he supported e-book services in NYU-Shanghai. In the spring of 2015, most textbooks were available as e-format. Students faced challenges in accessing their e-textbooks available in different databases and accounts (e.g. Amazon, ebrary, etc). The other challenge was that teaching faculty preferred hard-copy texts, and students preferred to take notes on their devices. From train-the-trainer workshops to creating LibGuides to developing an e-book support service to organizing app services, Pun will offer advice and perspective in supporting e-books from various formats. Attendees will learn best practices in creating an e-book service program as well.

Speaker Bio: Raymond Pun (twitter: @oboro85) is the first-year student success librarian at California State University, Fresno. Previously, he was a reference and research services librarian at New York University-Shanghai, where he provided reference, digital and outreach support. His professional and research interests include data management and digital scholarship services, GIS librarianship, first-year experience and community engagement.

Bridgit McCafferty portraitSpeaker: Bridgit McCafferty

Session Time: 3:00 - 3:45 p.m. CDT

Session Title: eBooks and the Future of Library Facilities

Session Description: Space is a major issue for libraries. At Texas A&M University - Central Texas, one of the newest universities in the US, they have used e-books to rapidly expand their collections, while remaining within the limitations of their relatively small facility. Their hope is to use e-books to ensure that the physical library can transition as print collections move to fully electronic formats. They envision that eventually the entire physical space will be a digital commons. McCafferty will discuss various tactics used to do this, including the current move into demand-driven acquisitions, and the positive and negative results they have experienced.

Speaker Bio: Bridgit McCafferty is the Director of the University Library at Texas A&M University-Central Texas. She has an MLS from Indiana University in addition to a Master of Arts in literature from Texas A&M University in College Station. She has written one book, Literary Research and British Postmodernism, published by Rowman & Littlefield in September 2015.

Jim Martin portraitSpeakers: Jim Martin and Niamh Wallace

Session Time: 4:00 - 4:45 p.m. CDT

Session Title: The Library's Role in Providing Ebook Access to Required Course Materials

Session Description: Objective: For the past two years, the University of Arizona Libraries (UAL) have systematically evaluated required course materials submitted by faculty for potential purchase in e-format. The objective was not only to save students money, but also to quantitatively demonstrate to the campus the impact UAL was having by undertaking this project – potential cost savings and number of courses and students impacted.
Methods: Martin and Wallace will detail the processes through which the UA Libraries partnered with the campus bookstore to review, acquire, and promote these e-resources, automatically link the materials to the course management systems for Niamh Wallace portraiteach impacted course, and calculate the overall potential financial benefit this project has had for students. They will also describe the iterative process through which the project has evolved to become more automated and efficient, and the various challenges encountered along the way. Future plans for a qualitative assessment of the project through faculty interviews and student focus groups will also be detailed.

Speaker Bios: Jim Martin and Niamh Wallace are librarians in the Research & Learning Department at the University of Arizona Libraries. They work with students and faculty to help with their research and teaching needs.

Jennifer Lee portraitSpeaker: Jennifer Lee

Session Time: 4:00 - 4:45 p.m. CDT

Session Title: 50x50, a Campaign to Recover the Classics

Session Description: In 2013, Recovering the Classics asked designers from around the world to reimagine covers for great books in the public domain. This spring, the project announced a partnership with the New York Public Library, the White House and the Digital Public Library of America to bring the covers to libraries and schools nationwide through special edition e-books. Now the project is looking for libraries, schools, book stores, galleries, local civic organizations, and others across the country to create their own events around the covers - exhibits, readings, school activities, or design-a-thons. Come learn how different libraries and schools are using the covers to engage their local communities.

Coming together for this series of events will develop a community of readers who will share ideas, events and curricula around these classics for years to come.

Speaker Bio: Jennifer 8. Lee (twitter: @jenny8lee) is co-founder and CEO of Plympton, a San Francisco-based literary studio that innovates in digital publishing. A former New York Times reporter, Jenny is a producer of "The Search for General Tso," a documentary that premiered at the 2014 Tribeca Film Festival, and the author of the New York Times bestselling book, The Fortune Cookie Chronicles (Twelve, 2008).

Jenny also serves on the boards of the Nieman Foundation, the Center for Public Integrity, the Digital Public Library of America, the Asian-American Writers' Workshop, Hacks/Hackers, as well as committees for the New York Public Library Young Lions and the Robert F. Kennedy journalism awards.