Library Management: Everyday Negotiations

Managers and leaders frequently find themselves maneuvering through a variety of situations such as obtaining buy-in, defending library resources and services and resolving conflicts. An effective negotiating strategy can be key to successfully reaching an agreement where both sides feel they have benefited. While negotiating is a much-needed skill for information professionals and managers to possess, there is often hesitation to attempt it. This course is designed to alleviate some of the anxiety associated with the word "negotiating" and to provide the basic skills and tools managers need to successfully determine how to approach daily issues through negotiation techniques.

Learning Objectives:

  • Understand the negotiation process
  • Deploy negotiation techniques and tactics
  • Avoid common mistakes made during a negotiation

Target Audience:
New or experienced managers in any type of library.


Homework Expectations and Completion Requirements:

  • Students will participate in class discussion and complete individual assignments.
  • It is designed for individual participation; each individual must register.

Technical Requirements:
Visit BigBlueButton's detailed minium requirements page.

Session Duration:
This course consists of one 2-hour session.

Instructor:  Jodie Borgerding -

Continuing Education Credit:
Contact Hours: 2


March 10, 2021

2:00 pm - 4:00 pm CST

Online Classroom
United States

Phone: 800-843-8482

Amigos Member Early Bird $ 70.00
Non-member Early Bird $ 130.00

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