Know & Go: The Art of the Reference Interview
Learning Objectives:
- Understand behavioral characteristics of reference services providers
- Conduct a well-crafted reference interview
- Employ strategies to correct a reference interaction gone wrong
- Assess a reference interaction for quallity assurance
Target Audience:
Reference services providers in all library types
Prerequisites:
None
Homework Expectations and Completion Requirements:
- None
- It is designed for individual participation; each individual must register.
Technical Requirements:
Visit BigBlueButton's detailed requirements page or BigBlueButton's Mobile FAQ's for more in-depth information.
Session Duration:
This course consists of a one 1-hour session.
Instructor: Jodie Borgerding - borgerding@amigos.org
1:30 pm - 2:30 pm CDT
United States
Amigos Member | $0.00 |
Non-member | $35.00 |