Reference Policies

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A reference policy is the foundation upon which reference services are built upon. Learn how to create effective reference policies for in-person and online reference services. Also learn to write guidelines that will provide you, your colleagues, and patrons with the understanding of how reference services fit with the overall vision and mission of your library.

Learning Objectives:

  • Evaluate how reference policy fits with the vision and mission of the institution
  • Create a reference policy for your organization
  • Demonstrate understanding of reference policy development with hands on example

Target Audience:


Homework Expectations and Completion Requirements:

Technical Requirements:
Visit BigBlueButton's detailed minium requirements page.

Session Duration:
This course consists of one 2-hour session.

Instructor:  Jodie Borgerding -

Continuing Education Credit:
Contact Hours: 2

June 23, 2021

10:00 am - 12:00 pm CDT

Online Classroom
United States

Phone: 800-843-8482

Amigos Member $ 95.00
Non-member $ 155.00