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Frequently Asked Questions About New OCLC Member and New OCLC Product Training

What is the cost of new member training? I am purchasing a new OCLC service, such as CONTENTdm, QuestionPoint, or ILLiad. What is the cost of training? Who do I contact about new product training?

What is the cost of new member training?

The cost of new member training is covered in the start up fee. You may choose either face-to-face or live online delivery for your new member training. Please contact Kay Vincent (vincent@amigos.org) for more information.

I am purchasing a new OCLC service, such as CONTENTdm, QuestionPoint, or ILLiad. What is the cost of training?

ILLiad training is offered by Atlas Systems. Please contact your OCLC sales representative or Atlas Systems to obtain information about training. Amigos provides a live online overview for new purchases of CONTENTdm and QuestionPoint at no charge. If you prefer full-day, hands-on, face-to-face training the fee is $1125.00, which includes all expenses. If you prefer full-day, hands-on, live online training the fee is $770.

Who do I contact about new product training?

CONTENTdm:    Chris Peterson (peterson@amigos.org) QuestionPoint:    Tim Prather (prather@amigos.org)